Experience
PGTEK
As a Senior Virtualization Engineer, I’ve built and optimized multi-tenant hybrid cloud solutions using VMware Cloud Foundation, Cloud Director, Aria Automation, and vSphere with Tanzu, while leading critical End User Computing upgrades for the U.S. Army and NATO, performing health checks and rebuilds for the Air Force, and resolving complex installation issues for Space Force through detailed analysis and knowledge transfer. My work streamlined operations, ensured security compliance, and enhanced system performance across diverse, mission-critical environments.
Noblis MSD
I architected and implemented virtual desktop infrastructure (VDI) systems, reducing physical PC dependency and simplifying administration, while increasing VDI capacity by 15% through VMware datacenter configuration and security enhancements compliant with ISVMs and DISA STIGs. Additionally, I led major upgrades, migrating 68 servers to Windows Server 2019 and virtual environments, modernizing Exchange and Citrix systems, and streamlined operations with comprehensive lifecycle management and clear technical documentation.
Engility Corporation
I automated user migrations across sites with custom scripts and supported Sea Trials and Navy Move Aboard by maintaining laptops during pre-IT system ship deployments. Additionally, I created user SOPs for troubleshooting, reducing Helpdesk call volume by 20%.
MGCCC
I collaborated with the System Admin to deploy GPOs that streamlined processes, reducing service calls and enhancing user experience, while providing Tier II support for unresolved Helpdesk issues. Additionally, I assisted the Network Administrator with site surveys, switch repairs, cabling, and UPS deployments across campus, maintaining clear communication with technical and non-technical colleagues.
Bells & Pomegranates Ministries International
Successfully led a full-scale technology refresh for the entire office, upgrading all PCs, monitors, and printers with minimal downtime. Provided comprehensive user training to ensure efficient use of infrastructure and significantly reduce support requests across devices, including PCs, tablets, phones, and printers. Continue to offer IT expertise to the nonprofit on a volunteer basis, maintaining the COTS Security Suite and supporting system uptime as time permits.
Skills
Certifications
- VCP - VMware Cloud Foundation Architect
- VMware Cloud Provider Specialist
- VMware vSphere with Tanzu Specialist
- VCP - Cloud Management and Automation
- VMWare Cloud Foundation Deployment Specialist
- VCAP - Desktop Management Design 2024
- VCP - Desktop Management 2024
- Double VCP - Data Center Virtualization & Desktop Mobility
- VCP - Data Center Virtualization 2022
Education
Walden University
B.S. in Computer Info Systems/Information Systems Security. Graduated Summa Cum Laude (GPA: 4.0). Invited to Alpha Sigma Lambda Honor Society and Golden Key International Honor Society
Mississippi Gulf Coast Community College
Computer Networking Technology. GPA 3.81. Invited to Phi Theta Kappa International Honor Society